Shipping policy

MELO Studio Shipping Policy

At MELO Studio, we aim to make your shopping experience delightful and straightforward. Our shipping policy is crafted to provide clarity on the process and timelines associated with the delivery of your specially crafted, made-to-order jewellery.

1. Made-to-Order Production: Every MELO piece is intricately crafted to ensure the highest quality. Each item is made to order, and our skilled artisans require 5-6 working days to meticulously create your unique jewellery.

2. Dispatch Time: After the crafting process is complete, your order will be dispatched. You will receive an email notification with tracking details once your package is on its way.

3. Shipping Partners: We partner with reliable shipping services to ensure the secure and safe delivery of your order. Our partners include trusted courier services like Delhivery, Blue Dart, Ekart, xpressBees, and DHL, among others.

4. Estimated Delivery Time: The estimated delivery time may vary based on your location and the chosen shipping method during checkout. Generally, you can expect your MELO jewelry to reach you within the following time frames:

• Domestic Orders (within India): 8-10 working days

5. Tracking Your Order: We provide a tracking number along with the dispatch confirmation to keep you informed about your order's status. You can easily track your package in real-time through the respective courier service's website.

6. Shipping Charges: For domestic orders within India, we are pleased to offer free shipping. There are no additional charges for shipping, making your MELO shopping experience even more delightful.

7. Order Modifications: Once an order is placed, modifications to the shipping address or order details may not be possible. Please review your order carefully before confirming the purchase.

MELO Studio appreciates your patience and understanding as we work to handcraft each piece to perfection. Thank you for choosing MELO for your unique jewellery needs.