Privacy policy

MELO Studio Privacy Policy

At MELO Studio, we value and prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our jewellery brand.

1. Information Collection: We collect information that you provide to us when making a purchase, creating an account, or communicating with us. This may include your name, contact details, shipping address, and payment information. Additionally, we may collect data through cookies to enhance your browsing experience.

2. Use of Information: The information collected is utilized for processing orders, providing personalized services, and improving our products and services. We may also use your contact information to communicate about promotions, updates, and relevant information with your consent.

3. Data Security: We employ industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, or alteration. Your payment details are encrypted, and our website is regularly monitored for security vulnerabilities.

4. Third-Party Sharing: MELO Studio does not sell or lease your personal information to third parties. However, we may share your data with trusted service providers for order fulfilment, shipping, and marketing purposes.

5. Cookie Policy: Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may impact certain functionalities.

6. Your Choices: You have the option to update, correct, or delete your personal information at any time. If you no longer wish to receive marketing communications, you can opt out by following the provided instructions in our emails.

7. Compliance with Laws: MELO Studio adheres to applicable data protection laws and regulations. We will disclose information when required by law or to protect our rights.

8. Children's Privacy: Our products and services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to the Privacy Policy: MELO Studio reserves the right to update this Privacy Policy periodically. Changes will be posted on our website, and your continued use of our services implies acceptance of these updates.

By engaging with MELO Studio, you consent to the practices described in this Privacy Policy. 

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.